Privacy Policy
This policy explains how Ligthelm Accountants may collect, use, store, and protect personal information through its website and client portal. This draft should still be reviewed against final operational and POPIA requirements.
1. Information We Collect
We may collect contact details, company information, portal account details, uploaded documents, invoice information, and related records required to deliver accounting and document management services.
2. How Information Is Used
Information may be used to provide accounting services, administer the portal, respond to document requests, process supplier invoices, maintain compliance workflows, and communicate with clients.
3. Legal Basis and POPIA
Ligthelm Accountants processes information in line with applicable South African legal obligations and operational requirements, including POPIA where applicable.
4. Sharing of Information
Information may be shared with authorised staff, service providers supporting the portal or document infrastructure, and authorities or professional bodies where disclosure is required by law or professional obligation.
5. Storage and Security
We take reasonable technical and organisational measures to safeguard information, including controlled access, authenticated portal use, and managed document storage workflows.
6. Retention
Information is retained for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Subject to applicable law, individuals may request access to personal information, correction of inaccurate information, or further details about how their information is processed.
8. Updates
This policy may be updated from time to time to reflect operational, legal, or technical changes. The latest published version on the website will apply.
9. Contact
Privacy-related questions may be directed to Ligthelm Accountants through its normal support or client communication channels.